




Hiring a professional Public Adjuster (PA) offers numerous benefits for policyholders, especially after a disaster like Hurricane Milton. Here’s what a PA can do for you:
• Policy Analysis: Ensure you fully understand your insurance policy, including hidden coverages and exclusions.
• Maximize Your Claim: PAs are experts in negotiating with insurance companies to secure the maximum settlement possible.
• Save Time: They handle all communications, paperwork, and claim processes, allowing you to focus on recovery.
• Protect Your Rights: Insurance companies have their adjusters—having a PA levels the playing field and ensures your best interests are represented.
• Avoid Mistakes: PAs help you meet deadlines, file correct documentation, and avoid errors that could lead to denials or delays.
• Alternative Dispute Resolution Support: In cases of disputes, a PA can guide you through appraisal, mediation, or other dispute resolution processes.
Professional representation ensures you’re not navigating the complex claims process alone, giving you peace of mind and confidence in your claim outcome.
"Mastering the Claims Game" is a step-by-step manual that simplifies the insurance claims process. It covers the basic fundamentals, including:
• How to read and understand your policy.
• The complete claims process from start to finish.
• Critical deadlines to avoid claim denials.
• Your obligations as an insured policyholder.
• Alternative dispute resolution procedures.
• And much more to empower you in navigating your insurance claim effectively.
I understand that policyholders hesitate to make decisions for two main reasons:
. They don’t have enough information.
. They don’t trust the company.
The Commercial Representation book was created to address both. Inside, you’ll find:
• A detailed overview of my background as the COO.
• Comprehensive company information to build confidence.
• A visual claims roadmap to clarify the process.
• Real case study results showcasing successful outcomes.
• Honest reviews from previous clients.
• And much more to help you make an informed decision.
When you join a live call, you’ll speak directly with an elite member of our representation team. During this call, we will:
• Conduct a free case study to assess your claim’s status.
• Perform a policy review to identify opportunities and risks.
• Answer any questions you may have about your claim.
• Determine if your case qualifies for representation. This is your chance to get clarity, guidance, and a potential path forward for your claim.
The Objection Workbook is a dynamic training tool designed to address real-world challenges. Every 30 days, I compile 30 new objections that commonly arise when onboarding new clients. These objections are:
• Categorized with clear explanations.
• Paired with proven response strategies.
• Meant to help refine your communication skills and build confidence. Use this workbook to strengthen your approach and overcome common hurdles effectively.

Highly accomplished individual with a diverse background spanning military service, emergency response, and business. His extensive experience as a Public Adjuster has made him a formidable advocate for commercial property owners navigating complex insurance claims, particularly in storm damage cases.
As a former Non-Commissioned Officer in the Marine Corps, Justin honed his leadership and problem-solving skills in high-stake environments, earning top graduate honors and prestigious awards like the Meritorious Mast. His ability to manage $60.2 million in security-sensitive equipment, advanced communications expertise, and collaborative operations with NATO partners underscore his resourcefulness and reliability-qualities that he brings to every claim he handles.
Beyond his military service, Justin has served as a firefighter and emergency medical services lieutenant, demonstrating his commitment to protecting and supporting his community. As CEO of Shadow Defense/Foundation, he spearheads initiatives to help veterans, first responders, and federal agencies, showcasing his dedication to service and advocacy.
In the insurance industry, Justin has leveraged his exceptional communication skills and keen attention to detail to secure millions of dollars in damage settlements for his clients. His dual expertise in emergency medical services and fire science, coupled with his advanced problem-solving capabilities, make him the ideal partner for commercial building owners facing storm damage claims. Justin's goal is simple: to ensure that property owners receive the full compensation they deserve, while guiding them through the complex claims process with professionalism and care.

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